The next chapter of Custom Software’s Retail Management System.
Coming Summer 2027. CSI-RMS v2 is in development.
A cloud-hybrid retail management system driven by AI, CSI-RMS v2 will combine the reliability of a local system with the reach of the cloud. We are taking the lessons we have learned over the decades and putting them to use. We have been talking with store owners across the nation, asking them: 'What does your system NEED to do that it just DOESN'T?' Their input (and yours!) is helping to shape the future.
We’ll continue to maintain and support the current version of RMS throughout the development cycle.
Goal: live testing by Summer 2027Built around how small stores actually run.
More modern, user-friendly interfaces
Redesigned from the ground up while keeping the workflows your staff already knows.
Automated purchase orders & receiving
Spend less time managing paperwork and more time running your store.
Real-time updating
Inventory and pricing changes propagate immediately across registers and locations.
Increased hardware compatibility
Run on a wider range of off-the-shelf equipment, meaning lower replacement costs.
Decreased hardware costs
More vendor options and lighter system requirements bring your total cost down.
Per-business customization
Your software package, configured around the way your business actually works.
AI trend analysis & reporting
Spot what’s selling, what’s slowing, and what to order, automatically.
Web advertising & SEO integration (Long-term roadmap)
Drive traffic to your store with built-in marketing tools and Google integration.
Mobile apps (Apple & Android) (Long-term roadmap)
Manage your store from your phone.
Your data, in your store.
CSI-RMS v2 is planned as a cloud-hybrid system with a local server. The comparison is about control and whether the store can keep selling if the connection drops.
| Cloud-hybrid (local server) | Cloud-only | |
|---|---|---|
| Where the data lives | Your data lives on a server in your store, under your control. | Data is stored on the vendor's servers. |
| If the internet goes down | The store can keep ringing sales. | The system depends on an internet connection to operate. |
| How the data is protected | Local data is encrypted and password protected. | Data is stored on the vendor's servers. |
| What the cloud is for | Sync, remote reporting, and backup, rather than the only copy. | Depends on an internet connection to operate. |
| What you take on | A local server to maintain (we handle that) and local backups. | Data is stored on the vendor's servers, and the system depends on an internet connection to operate. |
Be the first to know, and the first to try.
Sign up for development updates and early access to beta testing. If you’d like to help shape the new system, we’d love to hear from you.
Prefer to talk to a person? Call us at (812) 234-3242 or email daltonreid@customsoftwareinc.net.