Four decades of small-business I.T., right here in Indiana.
Custom Software, Inc. was founded in 1982 in Terre Haute, Indiana, on a simple idea: small retailers deserve the same quality of point-of-sale and back-office tools as the big chains, without losing the human relationship that makes a small business work in the first place.
Our story
For more than forty years our team has worked alongside Indiana retailers, liquor stores, and convenience locations: writing software, racking hardware, and answering the phone when something breaks. We’ve grown up with our customers, and a lot of them have been with us since the beginning.
We’re still based out of the same office on Woodsmall Drive, still family-sized, and still answering our own phones. When you call us, you don’t get a queue or a chatbot. You get a real person. That’s the promise.
Today we’re investing in what comes next: a new cloud-hybrid retail management system that brings AI-driven inventory and real-time updating to small retailers, without abandoning the local control that makes our customers’ stores reliable.
- Founded
- 1982
- Based in
- Terre Haute, IN3175 E. Woodsmall Drive
- Specialty
- Retail & convenience-store I.T.
The way we’ve worked since day one.
Small business is the backbone.
99.9 percent of U.S. businesses are small, and small businesses employ 45.9 percent of private-sector workers. U.S. Small Business Administration, Office of Advocacy, Frequently Asked Questions About Small Business 2026.
We are a small business ourselves. We know what tight margins, long hours, and one person fulfilling three roles looks like. Everything we build is built on that experience; it has to be useful. It has to WORK.
Trust is earned, not bought.
We've held customer accounts for decades for a reason. We have always been focused on value added to your business, not just the bottom line for ours.
Local matters.
All of our support, repair, and software development is done right here in Indiana. No overseas phone lobby, no AI chatbots. When a customer in Terre Haute or Indianapolis needs hands on a machine, our techs are an hour away, not a continent.*
*On-site service is billable and available within our service area; subscribing customers receive a discounted rate.